Covid19 Informations

Cancellation policy

Book your holiday for 2021 now without any problems, thanks to flexible cancellation conditions for direct bookings!
Please do not hesitate to contact us if you have any questions or require further information. In order to guarantee you the best possible holidays and our staff the necessary safety, we have increased our hygiene and safety measures and taken the necessary precautions.

Garden

Our large garden leaves enough space for every guest. For every 30 rooms there is 6000 sqm of garden.

Dining

Breakfast and dinner take place mainly in the garden with the necessary safety distance and respect. Our well ventilated, bright winter garden also has enough space to guarantee the necessary distance and all safety measures. Constant ventilation and the possibility to open the conservatory completely are further advantages here.

Employees

All our staff wear mouth - nose protection, gloves and are trained in hygiene and safety to guarantee you and themselves as much protection as possible.

Pre - Check in

You are welcome to use our online pre - check in before your arrival and enter your details there.

Check in

With the necessary distance and a safety screen, a warm welcome without contact is also possible.
When entering, the general rules apply:

  • Keep your distance
  • Wear a mouth/nose protection
  • Disinfect your hands

Check out

You can see your bill on the TV in your room.

Buffet

We try to serve as much as possible at the table. Mouth and nose protection are compulsory at the buffet and are available free of charge on site. Disinfectant is also available.

Hygiene

Disinfectant is available in all areas. In addition, critical points such as door handles, handrails, light switches and TV switches are constantly disinfected.

Room cleaning

Room cleaning is carried out according to the necessary regulations and the latest hygiene standards. Great importance is attached to constant airing and disinfection of critical points.

General rules

The general rules of distance and the wearing of a mouth - nose covering apply in all public areas. No distance rules apply to persons from the same household or in the same room.

Wellness and outdoor pool

Sauna and whirlpool are open. You can also use our outdoor swimming pool in our spacious garden area. The swimming pool is supplied with chlorine by an automated dosing system and thus guarantees the necessary standards.

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Fam. Mauracher
Via molino 8
39057 Cornaiano
Appiano sulla strada del vino
Alto Adige/Italy
info@mandelhof.com
+390471662477
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